TERMS OF SERVICE
Welcome to Sanjana Thakur – sanjanathakur.in and its affiliates provide their services to you subject to the following conditions. If you visit or shop at sanjanathakur.in you accept these conditions. Please read them carefully. In addition, when you use any current or future sanjanathakur.in service or visit or purchase from any business affiliated with sanjanathakur.in whether or not included in the sanjanathakur.in Web site, you also will be subject to the guidelines and conditions applicable to such service or business.
PRIVACY
Please review our Privacy Policy, which also governs your visit to sanjanathakur.in, to understand our practices.
ELECTRONIC COMMUNICATIONS
When you visit sanjanathakur.in or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of sanjanathakur.in or its content suppliers. The compilation of all content on this site is the exclusive property of sanjanathakur.in all software used on this site is the property of sanjanathakur.in or its software suppliers.
TRADEMARKS
Any violation, illegal or unauthorised usage of our trademarks, whether registered or under registration, will be liable for legal action.
SITE ACCESS
sanjanathakur.in grants you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This permission does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of sanjanathakur.in You may not use any proprietary information (including images, text, page layout, or form) of sanjanathakur.in and our affiliates without express written consent. You may not use any meta tags or any other hidden text utilizing sanjanathakur.in name or trademarks without the express written consent of sanjanathakur.in. Any unauthorized use terminates the permission granted by sanjanathakur.in. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of sanjanathakur.in so long as the link does not portray sanjanathakur.in its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any sanjanathakur.in logo or other proprietary graphic or trademark as part of the link without express written permission.
YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. sanjanathakur.in and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content; send e-Gift Certificates and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of spam. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. sanjanathakur.in reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant sanjanathakur.in and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant sanjanathakur.in and its affiliates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify sanjanathakur.in or its affiliates for all claims resulting from content you supply. sanjanathakur.in has the right but not the obligation to monitor and edit or remove any activity or content. sanjanathakur.in takes no responsibility and assumes no liability for any content posted by you or any third party.
RISK OF LOSS
All items purchased from sanjanathakur.in are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
PRODUCT DESCRIPTIONS
sanjanathakur.in and its affiliates attempt to be as accurate as possible. However, sanjanathakur.in does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by sanjanathakur.in itself is not as described, your sole remedy is to return it in unused condition.
PRICING
Except where noted otherwise, the List Price displayed for products on our website, whether in Foreign Currency or Indian Rupees represents the full price of the product.
With respect to items sold on sanjanathakur.in, we charge your credit card before your order has entered the shipping process. For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available. Any additional Shipping Fees, if applicable, will not be refunded.
Despite our best efforts, a small number of the items in our catalogue may be mispriced. If we discover a mispricing, we will do one of the following:
If an item correct price is lower than our stated price, we will charge the lower amount and ship you the item.
If an item correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
Please note that this policy applies only to products sold and shipped by sanjanathakur.in.
The prices displayed on this site are quoted in Indian Rupees with approx. conversion rate in US Dollars. The actual amount to be paid by you will be the equivalent amount in the currency of your credit card, as per the conversions done by your bank / credit card provider on the date of billing.
Are there any duties and taxes applicable?
All of Sanjana Thakur orders are shipped internationally from our warehouse in Delhi, India to your provided shipping address. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, the customer will be responsible for paying these additional fees. Sanjana Thakur and the courier service takes no responsibility for non-delivery of orders in case such taxes and duties are not accepted and settled by the recipient at the delivery address, and will not provide any refunds in such cases.
Order collection from any of Sanjana Thakur retail outlets can be done upon request. Please contact our customer care for further assistance at care@sanjanathakur.in / Call or WhatsApp us on +91 9172708445 except all national holidays or email us on care@sanjanathakur.in
DUTIES AND TAXES
All of Sanjana Thakur orders are shipped internationally from our warehouse in Delhi, India to your provided shipping address. Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. The large majority of orders will not have to pay any additional fees. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, the customer will be responsible for paying these additional fees. Sanjana Thakur and the courier service takes no responsibility for non-delivery of orders in case such taxes and duties are not accepted and settled by the recipient at the delivery address, and will not provide any refunds in such cases.
EXCHANGES, RETURNS AND REFUNDS
We want you to love what you purchase, but if something isn’t right do let us know.
In the unlikely event that something you ordered from sanjanathakur.in is damaged or defective, or if product delivered is different from what you had expected in size or style, Please contact us on sanjanathakur.in to assist you on the same.
No exchange no refund policy
INTERNATIONAL RETURNS
We do not offer merchandise exchanges on orders shipped internationally. In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, please reach out to us at care@sanjanathakur.in within 48 hours of receiving the order.
No Refunds on international orders including duties, taxes and tariffs paid by customer.
SIZING
The fit of our clothing depends on the cut, fabric and style of each garment. Some garments are designed to have a looser, relaxed fit and some garments are styled to be more fitted. Please review our sizing guide to select the size best suited to you.
PRODUCT PROPERTIES AND WASH CARE
All of Sanjana Thakur products are handcrafted using the finest natural fibers. The subtle variations in color, texture and finish are intrinsic to hand made products. Our products are one of its kind created out of hand processes which involves spinning dying, weaving, and embroidery and dyeing techniques with the goal of minimizing our impact on the environment while striving for the best color properties. An irregular weave or print is not a defect – handloom by definition means uncertainty when it comes to uniformity.
All garments have to be dry cleaned as mentioned on wash care instructions mentioned on the website and paper tags,also we would recommended please make note of the instructions while placing the order
COLORS
We have done our best to display as accurately as possible the colors of the products shown on this Web site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor display of any color will be accurate.
VARIATION IN PRODUCT
Each piece goes through hand processes like hand dyeing, spinning, cutting, and embroidery making each piece unique in nature, hence no two pieces are similar and there is a slight variation in bespoke (made to measure) orders
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DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
This site is provided by sanjanathakur.in on an as is and as available basis. sanjanathakur.in makes no representations or warranties of any kind,express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.
To the full extent permissible by applicable law, sanjanathakur.in disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. sanjanathakur.in does not warrant that this site, its servers, or e-mail sent from sanjanathakur.in are free of viruses or other harmful components. sanjanathakur.in will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.
INDEMNIFICATION
You agree to defend, indemnify and hold Bombaim* for Sanjana Thakur, its respective officers, directors, employees, shareholders, associated entities, agents, successors or assigns, nor any party involved in the creation, production or transmission of this Website harmless from and against any and all claims, damages, costs and expenses, including attorney’s fees, arising from or related to your use of the site.
*All online/ offline retail operations are exclusively handled by Bombaim
APPLICABLE LAW
By visiting sanjanathakur.in, you agree that the laws of India, under the jurisdiction of Delhi High Court, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and Bombaim for Sanjana Thakur or its affiliates.
DISPUTES
Any dispute relating in any way to your visit to sanjanathakur.in or to products you purchase through sanjanathakur.in shall be submitted to confidential arbitration in Bombaim for Sanjana Thakur Delhi, India, except that, to the extent you have in any manner violated or threatened to violate sanjanathakur.in intellectual property rights, sanjanathakur.in may seek injunctive or other appropriate relief in any court in India or internationally, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing under the Indian Arbitration Act. The arbitrator award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please refer to the other policies on our website. These policies also govern your visit to sanjanathakur.in. We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
