We want you to love what you purchase, but if something isn’t right do let us know. Sanjana Thakur is a 100% hand embroidered and handmade brand, please note we at Sanjana Thakur do not endorse any return or exchange policy irrespective of a domestic or international order, neither on off the rack nor or made to order pieces.
INTERNATIONAL RETURNS
We do not offer merchandise exchanges and/or returns on orders shipped internationally. In the unlikely event that any merchandise you have ordered from us is not received in good condition, is damaged or defective, or if merchandise delivered is different from what you had expected, please reach out to us at,care@sanjanathakur.in within 24 hours of receiving the order. No refunds on international orders.
ORDER CANCELLATION POLICY
Once an order is confirmed it can not be cancelled. In the event of a cancellation, the full payment (100%) will be forfeited and treated as the fee for all cancellations. Kindly note our brand’s policy does not include provision of refunds.
Kindly write to us at care@sanjanathakur.in for further assistance.
